Terms and conditions
Provided by ALTA Education Limited. Last updated: 5 October 2026.
ACEL-Pro is provided by ALTA Education Limited.
ALTA Education Limited
Regent Court
70 West Regent Street
Glasgow
G2 2QZ
Scotland
Company number: SC784684
References to “ALTA Education”, “ALTA”, “we”, “us” or “our” mean ALTA Education Limited.
For questions about these Terms and Conditions, please contact: support@alta-education.com
ACEL-Pro is a pupil-level evidence platform designed to support schools, trusts, school groups and local authorities in building a clearer picture of mathematical learning over time.
It helps schools gather structured evidence of pupil progress, support teacher judgement, and provide leaders with clearer information about learning, gaps and attainment.
ACEL-Pro is designed to sit alongside existing maths teaching and assessment practice. It does not require a curriculum change.
These Terms and Conditions apply to the use of the ACEL-Pro website, platform, content, resources and related services.
By accessing or using ACEL-Pro, the school, local authority, organisation or individual user agrees to use the service in line with these terms.
Where a school, local authority or organisation has a separate signed service agreement, order form, contract or written agreement with ALTA Education, that document will take priority if there is any conflict with these Terms and Conditions.
ACEL-Pro may be used by schools, local authorities, other customer organisations, authorised staff, pupils and other approved users.
Access is provided only for the agreed school, local authority, organisation, pilot group, class, cohort or user group.
Access must not be shared with anyone outside the agreed organisation or pilot group unless this has been agreed in writing by ALTA Education.
Some parts of ACEL-Pro require users to create or use an account.
Users are responsible for:
Schools, local authorities and other customer organisations are responsible for deciding which staff should have access and for telling ALTA Education when access should be added, changed or removed.
ALTA Education may suspend an account where there is a reasonable concern about security, misuse or unauthorised access.
Schools, local authorities and other customer organisations are responsible for:
ALTA Education is not responsible for limited or incomplete evidence where ACEL-Pro is not used by participating staff, where setup information is not provided, or where pupil data entered into the system is incomplete or inaccurate.
Use of ACEL-Pro may involve the processing of personal data.
Personal data is handled in line with the ACEL-Pro Privacy Notice.
Where ALTA processes personal data on behalf of a Data Controller in providing ACEL-Pro, that processing is also governed by the applicable ACEL-Pro Data Processing Addendum incorporated into the Customer’s Service Agreement, or by any separate written data processing agreement entered into between the parties.
When a school, local authority, multi-academy trust, governing body or other customer organisation uses ACEL-Pro, the relevant organisation will usually act as the Data Controller. The identity of the Data Controller depends on the customer’s legal and organisational structure.
ALTA Education Limited will usually act as the Data Processor.
This means ALTA Education processes personal data only to provide ACEL-Pro and only in line with the instructions of the Data Controller.
The Data Controller is responsible for identifying the lawful basis for processing personal data and for completing any required DPIA, information governance or IT/security review.
ALTA Education will provide reasonable information needed to support these checks.
ACEL-Pro is designed to support teacher and leader judgement.
It does not replace professional judgement.
System-generated indicators, evidence summaries, progress information and review prompts are intended to support decisions about teaching, learning, progress, support, moderation and achievement of a level.
Final decisions about pupils, teaching, support, attainment, reporting and wider school action remain the responsibility of the school, local authority or other customer organisation, and relevant professional staff.
ACEL-Pro does not make decisions about pupils that have legal or similarly significant effects.
Users must use ACEL-Pro only for legitimate educational, assessment, moderation, leadership, planning or professional learning purposes within the agreed school, local authority or organisation.
Users must not:
Breach of this section may result in suspension or termination of access.
All ACEL-Pro platform content, questions, tasks, software, code, design, structure, resources, written materials, training materials, branding and related intellectual property belong to ALTA Education Limited or its licensors.
Schools, local authorities, other customer organisations and authorised users are granted a limited, non-exclusive, non-transferable right to use ACEL-Pro during the agreed access period for internal educational purposes only.
ACEL-Pro materials must not be shared externally, copied for wider use, uploaded to other platforms, sold, sublicensed, published, adapted for commercial use, or used outside the agreed school, local authority or organisation without written permission from ALTA Education.
Pupil data entered into ACEL-Pro remains the responsibility of the Data Controller.
ALTA Education will take reasonable steps to keep ACEL-Pro available and working properly.
There may be times when access is interrupted because of maintenance, updates, technical issues, hosting issues, security work or circumstances outside ALTA Education’s reasonable control.
ALTA Education may update, improve, change or remove features from ACEL-Pro from time to time.
Where a change is likely to materially affect a customer organisation’s use of ACEL-Pro, ALTA Education will take reasonable steps to communicate this.
ALTA Education will provide reasonable technical and implementation support during the agreed access period.
Support may include help with account setup, user access, platform use, technical issues, onboarding and reasonable information needed for data protection or IT/security review.
Support requests should be sent to: support@alta-education.com
Any support beyond the agreed scope, including additional training, bespoke reporting, bespoke development or extended implementation support, may need to be agreed separately.
Fees for ACEL-Pro are agreed separately through a proposal, order form, service agreement, contract, invoice or other written agreement.
Unless otherwise agreed in writing:
Published website information does not override a signed service agreement, order form, contract or written pricing agreement.
Access to ACEL-Pro is provided for the agreed access period.
Access may be linked to a pilot, subscription, school agreement, local authority agreement, agreement with another customer organisation, or other written arrangement.
ALTA Education may suspend or terminate access where:
At the end of an agreed access period, access will end unless continuation or renewal is agreed separately.
Personal data is retained and deleted in line with the ACEL-Pro Privacy Notice, the applicable ACEL-Pro Data Processing Addendum, and any applicable service agreement or separate written data processing agreement entered into between the parties.
At the end of the contract or access period, the Data Controller may request return/export of relevant personal data or instruct ALTA Education to delete it. Where technically possible, an export may be provided in a commonly used format such as CSV.
Unless the Data Controller instructs earlier deletion or another written agreement requires a different timescale, ALTA Education’s standard offboarding process retains customer personal data in the live ACEL-Pro systems for a maximum of 90 days after the contract or access period ends. This recovery period is for authorised data export or recovery only. The data is then deleted from the live ACEL-Pro systems.
IONOS automatic backups operate on a rolling daily cycle and are available for a maximum of 14 days. An earlier copy may therefore remain temporarily in the normal backup rotation for up to 14 days after live deletion before it expires. Backup data is not used for routine active processing.
Both parties will treat non-public information shared as part of the service relationship as confidential.
This may include pricing, platform information, pupil information, staff information, school-level information, organisation-level information, non-public materials and any other information that would reasonably be understood as confidential.
This obligation continues after the end of the access period or service relationship.
ALTA Education will not use a customer’s logo, publish a case study, issue a public announcement, or publicly name a school, local authority or other customer organisation as an ACEL-Pro customer without written permission.
ALTA Education may refer privately to relevant experience when discussing ACEL-Pro with other schools, local authorities, customer organisations or partners, unless the customer asks ALTA Education not to do so.
ALTA Education will provide ACEL-Pro with reasonable skill and care.
ACEL-Pro is intended to support evidence, teaching decisions, moderation, leadership insight and professional judgement.
ALTA Education does not guarantee any specific attainment outcome, inspection outcome, moderation outcome, improvement outcome, funding decision, rollout decision or educational result.
Nothing in these terms limits any liability that cannot legally be limited.
Subject to that, ALTA Education is not responsible for:
Where liability can legally be limited, ALTA Education’s total liability will not exceed the fees paid or payable for the relevant ACEL-Pro service during the relevant access period, unless a separate signed agreement says otherwise.
ALTA Education will not be responsible for failure or delay caused by events outside its reasonable control.
This may include serious technical outages, hosting provider issues, cyber incidents, natural disasters, industrial action, government action, public health disruption or other events that could not reasonably have been prevented.
ALTA Education will take reasonable steps to restore service or continue delivery where possible.
ALTA Education may update these Terms and Conditions from time to time.
The most recent version will be published on the ACEL-Pro website.
Continued use of ACEL-Pro after updated terms are published will mean continued acceptance of those terms, unless a separate signed agreement states otherwise.
These Terms and Conditions are governed by the law of Scotland.
Any disputes will be subject to the jurisdiction of the Scottish courts, unless a separate signed agreement states otherwise.
For questions about these Terms and Conditions, please contact: support@alta-education.com